How to Opt In to Multi-factor Authentication
Step 1: Log in to admin.gosmart.org. Note: Click the eye icon next to the password field to view your password as you type it.
Step 2: Once logged in, you will be prompted to set up MFA. You can set up MFA via email or an authenticator app. Note: If you do not want to set up multi-factor authentication at this time, you can select Remind Me Later to get a reminder in two weeks.
Continue if You Selected Email
Step 3: An email will be sent to the email address associated with your account with the log-in code. The email will come from firstname.lastname@example.org.
Step 4: Enter the code from your email into the MFA code field and click submit.
Step 5: Once the code has been entered successfully, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method. Note: The recovery code will change each time you edit your MFA settings.
Continue if You Selected Authenticator App
Step 3: Download the authenticator app of your choice (the images are from Google Authenticator)
Step 4: Either scan the code in the app or enter the secret code as the setup key
Step 5: A code will pop up on your authenticator app. Enter it in the field labeled “Authentication Code” and click submit.
Note: have the app ready as the code expires quickly. The code will automatically regenerate, so if you miss the first one you can enter the second one without logging in again.
Step 6: Once the code has been entered, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method. Note: The recovery code will change each time you edit your MFA settings.
How to Select a Different Multi-factor Authentication (MFA) Method
Step 1: Go to the “Administration” tab, and select “Security” from the left hand menu
Step 2: Within the security page, you will see which MFA type you have enabled. Select the method you would rather use and follow the authentication steps above to change your authentication method.