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We value the trust you place in the GO Smart system. Here are some of our features and processes that help keep your data safe.
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Data Encryption
Data on the GO Smart platform is encrypted in two ways:
At Rest
- Data stored in the GO Smart system is encrypted using the industry standard AES-256 encryption algorithm.
In transit
- Every connection between users and GO Smart is encrypted using Transport Layer Security.
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Permissions
Access to the GO Smart system and data is controlled by a robust access control system.
Access Control – Administrators
- Administrators are only able to see data that belongs to their agency, and further restrictions can be placed on a per-account basis.
Access Control – Applicant Users
- Applicant users are only able to retrieve data that belongs to their user accounts.
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People & Processes
Access to the infrastructure is limited to resources on a need-to-have basis.
Personnel
- Access to confidential information is restricted to authorized individuals only .
- System access is logged and tracked for auditing purposes.
Policies
- Secure handling and destruction policies for all sensitive information.
- We use best practices in the random generation of passwords to access Cloud instances and accounts.
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Reliability & Continuity
We strive to keep access to GO Smart available 24/7, 365 days a year.
Reliability
- GO Smart uses Amazon Web Services (AWS) to provide all of our infrastructure needs, with multiple levels of redundancy baked into the vendor infrastructure.
- We currently utilize the AWS Cloud in the North America, US East region, one of the most established regions available.
Backups
- GO Smart maintains regular backups in our Cloud infrastructure for rapid restoration of service.
- GO Smart maintains disaster recovery backups digitally and is physically isolated from our Cloud infrastructure.
Continuity
- GO Smart is backed by the Western States Arts Federation, a nonprofit serving the arts community since 1974.
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